Flanke Privacy Policy

1. Introduction

We operate a platform that helps sports court owners manage listings and allows players to book empty slots. This policy explains how we handle your personal information.

2. Information We Collect

• Court Owners: Name, email, business address.
• Players: Name, email, phone, payment details.
• Usage Data: IP address, device info, browsing activity.
• Location: Optional geolocation for finding nearby courts.

3. How We Use Your Information

• To manage listings, process bookings, and facilitate payments.
• To send booking confirmations

4. Data Sharing

• With payment processors (e.g., Stripe), authentication and authorization platforms (e.g., Auth0) and hosting providers (e.g., AWS).
• Court details shared with players for bookings.
• As required by law or to protect our platform.

5. Your Rights

• Access, correct your data.
• Contact us at support@flankeapp.com to exercise rights.

6. Data Security

We use encryption and secure servers but cannot guarantee absolute security.

7. Data Retention

We keep data as long as needed for services or legal requirements.

8. Contact Us

Reach us at support@flankeapp.com for questions.

9. Data Deletion

You can submit a request to delete your account and associated data for this app by sending an email to privacy@flankeapp.com. Please include the email address as well as the provider (ex. Google, Apple) you used to sign up for Flanke. You must send the email from the same email address associated with your Flanke account. This is done to ensure account deletion requests aren't fraudulenty made by a third party. Should there be any doubt surrounding the authenticity of the account deletion request, we may ask you for additional documents or proof of identity before proceeding with the deletion.